Cancellation / Refund Policy
Welcome to the PESS VENTURES
Payment Policy :
If the Buyer's credit card or debit card is declined, PESS PRiNT will not process the Buyer’s order. In the event where PESS PRiNT must commence legal action to enforce any terms of this agreement, the Buyer must agree to pay reasonable legal fees and costs.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
Cancellation Policy :
In any case you should require the order you placed to be cancelled, please Call or whatsapp us at +91 8696777722 in cancellation requests received after the order has been sent to production will be dealt on case by case basis and a refund cannot be promised always.
Return and Refund Policy :
We ensure that you get the completed product very close to what you have ordered. We offer a detailed preview option before you finalize each order. It is the buyer’s responsibility to check for spelling mistakes, miss-alignments and placement of pictures or text before they finalize each order.
We assure you that you purchase any products directly from us and we will refund to you your purchase price within fourteen (7) calendar days of you notifying us in writing of your wish for the refund, together with the reason for the request, with the Order Id and returned to us in substantially the same condition as when purchased that is in a saleable condition with the tags intact and in their original packaging.
Refund will be provided by us if and only if the product that is received by the buyer is completely different from what they have ordered. The returned product should reach us within 7days of the placement of initial order. The postal charges for returning the product to will have to be paid by the buyer. Print products are subject to easy manipulation. Refund will be entertained, only if, the product along with its packaging is returned to us in completeness and there are no signs of unlawful tampering. The decision to refund or not will be with us. Refund requests can be made by email to: pessprint@gmail.com
Refund/ replacement for goods/ merchandise/products are subject to inspection and checking by us. Damages due to ignorance, incorrect usage will not be covered under our Returns Policy. Products ordered under Discount coupons and other promotional schemes may override "PESS PRiNT'S 7 Days Returns Policy." Refund mode for Both Partial and Full Refunds is always same as the payment source, i.e the payment mode/ account you paid from.